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Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

  1. Organise for third party supply
  2. Organise supply of equipment and material
  3. Organise customer training
  4. Assess and organise labour resources

Required Skills

Required skills

communication skills to

work in teams

convey information including technical and operational matters to others

liaise with internal and external personnel on technical and operational matters

literacy skills to

interpret technical documentation such as equipment manuals and specifications

prepare and interpret work procedures

numeracy skills to estimate materials and resource requirements

planning and organisational skills to

apply inventory analysis techniques and tools

organise coordinate and sequence material supply requirements

problem solving skills to

analyse supply logistics

develop and implement a supply plan

solve civil and logistics problems

project management skills to

review job progress against agreed goals

set team goals

manage tasks

work systematically with required attention to detail and adhere to all safety requirements

technical skills to

assess requirements

interpret drawings related to supply of materials

Required knowledge

appropriate engineering and design practices and procedures

appropriate tools equipment and materials required to do the work

enterprise permit procedures

enterprise recording procedures

occupational health and safety OHS practices

overview knowledge of work planning and organisation theory

relevant plant and equipment operations

relevant statutory requirements

time management techniques

Evidence Required

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the ability to

develop tenders for customer premises equipment CPE products equipment peripherals and associated equipment

assess tenders and provide a clear report outlining all options including recommendations with supporting reasons

organise supply of equipment and material to designated location to meet specified timeframe

identify labour needs and organise labour to meet installation schedules

determine customer training needs

Context of and specific resources for assessment

Assessment must ensure

site for organising resources for a telecommunications project

enterprise and site related documentation

regulatory supplier and equipment documentation that impact on activities

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector workplace and job role is recommended for example

ICTWORA Organise material supply

ICTWOR3035A Organise material supply

ICTWORA Schedule resources

ICTWOR3041A Schedule resources.

Aboriginal people and other people from a nonEnglish speaking background may have second language issues

Access must be provided to appropriate learning and assessment support when required

Assessment processes and techniques must be culturally appropriate and appropriate to the oral communication skill level and language and literacy capacity of the candidate and the work being performed

In all cases where practical assessment is used it will be combined with targeted questioning to assess required knowledge Questioning techniques should not require language literacy and numeracy skills beyond those required in this unit of competency

Where applicable physical resources should include equipment modified for people with special needs


Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Tender may be invited by:

letter and in the press

price and conditions of purchase according to company guidelines

procedures that are enterprise specific

supplier agreements.

Material suppliers may be:

partner companies

preferred or approved suppliers

tenderers.

Evaluate and accept tenders may involve consideration of:

ability to meet planned timeframe

capacity

company performance

delivery times

performance and quality

price

product type

quality assurance processes

reputation.

Equipment may include:

asymmetrical digital subscriber line (ADSL) modem

data switch

network equipment

optical multiplexer

private automatic branch exchange (PABX) switch

peripherals

router

set top box

telephone systems.

Customer training may be undertaken by:

a third party:

communications consultant

contractor to a major supplier

installation staff

specialist trainers.

Labour skills may include:

construction

consultancy

design

human resources

marketing

planning

project management

sales

technical.